Common questions about the company and all the answers you need to get started discovering new fragrances.
Our offer
ARE THIS REAL BRAND FRAGRANCES?
Our goal is for every customer to be totally satisfied with their purchase. If this isn't the case, let us know and we'll do our best to work with you to make it right.
WHY WE ARE AFFORDABLE? IS OUR QUALITY GOOD?
We are unable to accept returns on certain items. These will be carefully marked before purchase.
ARE THIS FRAGRANCES LONG LASTING?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
aRE WE TESTING ON ANIMALS?
Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.
WHEN DO YOU GET CHARGED?
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.
shipping
where do you currently ship?
Our goal is for every customer to be totally satisfied with their purchase. If this isn't the case, let us know and we'll do our best to work with you to make it right.
Can i change my shipping adress?
We are unable to accept returns on certain items. These will be carefully marked before purchase.
how much does shipping cost?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
when will my order ship?
Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.
can i cancel my order?
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.
what should i do if i have a problems with tracking?
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.
what should i do if i have a issues with my order?
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.
returns
What is the return policy?
Our goal is for every customer to be totally satisfied with their purchase. If this isn't the case, let us know and we'll do our best to work with you to make it right.
HOW DO I RETURN AN ORDER?
We are unable to accept returns on certain items. These will be carefully marked before purchase.
WHY SHOUILD i do when my order is lost, damaged or stolen?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
perfumes
layering fragrance and how to do it?
Our goal is for every customer to be totally satisfied with their purchase. If this isn't the case, let us know and we'll do our best to work with you to make it right.
how should i store my perfume?
We are unable to accept returns on certain items. These will be carefully marked before purchase.
what does EDT, EDP and ELIXIR mean?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
Where are your products manufactured?
Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.
How much does shipping cost?
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.